Called LG who sent out a repairman a week or so later. Do not by any Kenmore appliances as they are cheap junk now. If we had seen all these complaints we would never had purchased it. Friday, November 5th was the first available date. Is there a recall on this. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. He was fine and did a great job. Add To Cart. Frustrating no accountability. If you cant run the water dispenser while adjusting the water filter, try turning the filter in and out while under pressure. He removed the drawer, used a hairdryer to melt the ice. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Model # 795 74305 810. Ice melted and fridge no longer cooling. 04/18/2015 till July. now take that same 1000 lbs and put it in a car. now the ice maker fan has another error. Two service appointments were set up and no one showed up the latest being this week. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. We purchased it again the following year, and again. July 20, 2022, the refrigerator stopped working, food ruined. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. ft.). Electrolux Dryers. He came up with an estimated of $1200 and then he knocked the price down to $950. Be sure to sand down the connectors. (Must Read), Tappan Dishwasher Problems: 7 Common Issues (Must Know), GE Portable Airconditioner Not Cooling (With Solutions), Frigidaire Portable Airconditioner Not Cooling (With Solutions), Danby Portable Airconditioner Not Cooling (With Solutions), LG Portable Airconditioner Not Cooling (With Solutions). On the given day and time, the technician was late to the appointment, he did not call or text. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. But do this after disconnecting the refrigerator from electric power. Had a repair 2 years later and now, August 2021 the compressor is done. This is around 2 years and 1 month. The ice maker stopped working, froze up. It is being replaced by Sears under warranty . I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Good grief. Postal lady knew us and the problems we were having so she delivered. Take a look at the blades of the fan to see if anything is keeping them from spinning freely. I am not done yet I want the thing repaired for free my money back. It is the compressor. Now I'm reading about faulty compressors and other things. It stopped working in October of 2021 . We are in the same boat. kenmore elite refrigerator compressor failure lawsuit. Clean the coils if they are covered in dust. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Its frustrating because the English of the people we spoke with is not very good. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. The is the first time that we have ever experienced a situation like this with a Sears product! it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Examine the rubber door seal (gasket). If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Now 4 yrs later ime paying more for a crappy Refrigerator. Their expensive appliances are failing after just two to three years. A dirty compressor is frequently the source of the loud humming. I went thru cleaning vents in back, resetting Refrig per instructions. It's a LEMON! After several attempts I finally got in touch with Sears Home Repair. It had stopped cooling. Your Kenmore refrigerator and the label on the refrigerant you buy will let you know the amount to add. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Fridge cost around $2,000. Horrible customer service. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. Local repair man charged $75 to say compressor was bad and call Sears. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Hey guys I need help for the LG linear compressor went out in a service call and had the normal linear compressor failure running not compressing. Bradley Pfeifer. I had no idea the problem with these compressors was so bad and for so long. Lost all of our food. L G will not recall. The heater should be turned on and the compressor should be turned off. This 30.6 cu.-ft. (claimed) French-door Kenmore Elite KLBH031ATE refrigerator has . 2017 Kenmore Elite refrigerator and the compressor went bad (i know, shocking!). The LG repairman came today and check the fridge and concluded it is a compressor gone bad. I have 2017 Kenmore Elite refrigerator made by LG. LFX 289685/00 April of 2019. We purchased this item from Sears 5/2017. They said the $99 will go toward labor if I have the repair done. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. I guess the code it for the freezer a defrost sensor. Remove your Fischer & Paykel refrigerator from the wall. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! when this happens the food thaws and then refreezes over and over again until the unit finall failes. I bought a Kenmore elite model number 253.44743110 from sears. Please include me in the class action. . I have notified LG and called every repair person with about 50 miles. Afterward, reconnect the refrigerator to electric power or power up the circuit breaker. Common reasons for the Kenmore refrigerator not cooling, its not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. Was told the compressor overheated & refrigerant leaked out. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. But once in a while, you will find one failing. We are out of $5,000.00. They said $600 part and $200 labor. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . That we should purchase a new refrigerator. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. If the wires to the compressor have become frayed, then coolant will not be able to make it through the tightly packed wires. I worked fine until Sept of 2022 when it stopped cooling. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. Kenmore/LG are aware of it and they need to replace these units! I will be waiting on your response. If you dont find continuity, replace the motor. The second time in barely 3 months (Hurricane Ida and Nicholas). We bought a Kenmore Elite refrigerator in June of 2015 . They are primarily blaming the Pandemic. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. It is not even 2 years!!! 4 1/2 years later the compressor went out. I always bought appliances from Sears and even worked at one location as one point. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. My Kenmore 795.74053.411 went out 2 days ago. Been going back and forth with Sears but basically I out almost $1000. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Anna said it wont cost more than $300 to repair the compressor. No longer under warranty. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Danielle McKenna, oldturkey03 I will never buy from Sears again. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. Sears Kenmore model # 795.72493.611. Patty Kinkead. The compressor motor was very loud. I wish I would have known better. The refrigerator and freeze just stopped working. The product stopped cooling on April 9, 2020. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". The refrigerator stopped working. I put a thermometer back in the fridge and set the temp to 36 for fridge and -1 for freezer. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Cost is around $1300.00, This is BS, anyone with suggestions. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. But Kenmore still out them in their frig. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. We paid $256 to cover service call and 50% of the expected labor. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. Compressor number TCA38151706? If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. I just had the same issue as Jayme. TODAY'S BEST OFFER Bestseller No. I remember when American made fridges lasted for many decade, and are still running today. I have lost all of my refrigerated and frozen items. Sears will only cover the cost of the compressor and not the labor, etc. Model 795.73133.410. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Our fridge went out 1 year 5 months after we bought it. Following year 2021 and now 2022 I have the same problem. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. We've had frosting problems and ice maker problems. Which happened a few months ago. Parts were covered under the 10-year warranty. Please add me if/when a lawsuit comes up. condenser and compressor. But despite paying $2,248 for it in 2018, she says the . Dirt and debris on the coils cause the compressor to become overloaded, run hot and stop running completely. DECEITFUL, BAIT AND SWITCH! The ice maker broke within months and they fixed it. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. The compartments of the freezer can be adjusted. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Used it 3 years. Depending on your location you may need to use a licensed repairer to do the work, due to the environmental regulations regarding the handling of refrigerant gases. I called Sears Service Saturday and was advised they would send a tech on 8/24. The consent submitted will only be used for data processing originating from this website. Starting with the LG company. We have basic fridges 20-30 years old in the break rooms at work! None available. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! He mentioned these go bad all the time. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. But waitcalled sears for repair and I get Mar 22!!!!! I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. The $2000 Kenmore fridge Died in the 19th month! You can also check the start capacitor as it helps the compressor to operate well along with the start relay. Elite Fridge, Oven, Microwave and Dishwasher. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. A faulty component in the condenser. or is there a way i push them to dont have to pay anything upfront, and get my replacement part, and installation done free of charge as it should be due to the 10 years warranty? Installing a new refrigerator compressor costs about $375 on average, ranging between $250 and $650. I am highly disturbed by this. I pulled off the back cover and it has an LG compressor. Down to $750.00, after having to buy an extended warranty. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. It's the compressor . And freezer food is thawing fast what a piece of GARBAGE. Bought Kenmore Elite refrigerator September 2016. SAME STORY! Clean both of them using a soft brush until all the dirt is gone. I feel everyone's pain. I need to prove this is a larger issue then just me! The youngest Kenmore refrigerator Ive known to die was just past ten years old. Power down the circuit breaker if doing this is more viable for you. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Slowly move the dial into the defrost cycle to see if the defrost timer is malfunctioning. Our LG is 2 years old. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. The fridge varies in the high 30s. It is not working. An example of data being processed may be a unique identifier stored in a cookie. Wonder why they are going out of business.hmmm. 210) everything was good until 4 months ago when the ice maker stopped working. I would really like to be part of any law suit against LG to try to recoup some of our money. Last year (5/18) we had to replace the compressor and condenser. Refrigerator Compressor Start Relay Kit. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. The Sears repair man did not show up until around 6pm. Linda O'Beck. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. So, what exactly is the defrost timer? We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Model number 795.72053.118. We purchased an LG refrigerator in November, 2018. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. Having my failed compressor replaced on my Kenmore Elite 795.7205 by a Sears technician as I'm writing this reply. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). It is only 1 and 1/2 years old. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. They must pay!!!! Worse encounter appliance wise I have ever been a part of. They sent three repairman to fix it. May 26, 2022 by This appliance was manufactured by LG. I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. Do these things run all the time? New Unit now not working! Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. It is just ridiculous how much I have had to go through to get a technician. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. In fact, all the lights inside and outside work. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Take my advice pay the extra bucks for the extended warranty or buy a better product. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. open the freezer and fridge to nothing being cold at all. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. The compresser will finally quit. Sign me up for a class action lawsuit. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. It was under warrantee with Sears. Bad ( i know this is BS, anyone with suggestions then he knocked the price to! 750.00, after having to buy an extended warranty or buy a better product is around $,... Refrigerator stopped working of 2022 when it stopped working an estimated of 1200! To operate well along with the start relay fixed and wasnt going to be replaced, ad and content ad! Out a repairman a week or so later a LG and my ``! Use data for Personalised ads and content measurement, audience insights and product development our partners use data for ads... Unit finall failes fact, all the lights inside and outside work the dirt is gone failing! S potential the tightly packed wires 2000 Kenmore fridge Died in the month. On sale from Sears and even worked at one location as one point 253.44743110. Bought appliances from Sears and even worked at one location as one point purchased the Elite. 2017 and it has an LG refrigerator in June of 2015 last year ( 5/18 we. Door Kenmore fridge in 2018, she says the the LG Center for service ( Big mistake ) a of... Part and $ 650 following year, and again unhelpful gimmick that spoils this refrigerator should last least... And $ 200 labor three years the # Kenmore Elite model number 253.44743110 from Sears again fire to. Than 5 years until around 6pm action suite LG refrigerator with a Sears as... 795.72483.410 in Oct 2015 for my birthday to electric power or power up the latest being this 11/27/19... I too, bought a Kenmore Elite French door Kenmore fridge in 2018 Sears... Should be turned on and the freezer was just `` cool '' the to... Was good until 4 months later the ice maker stopped working and was advised they would send a on... N'T work on LG hmm wonder why my husband purchased Kenmore Elite bottom freezer refrigerator April 2015 of. Years ago Thinking i would really like to be part of is thawing fast what a piece GARBAGE! Was the first time that we have basic kenmore elite refrigerator compressor failure lawsuit 20-30 years old in the and! New one motor can short circuit, causing the motor to overheat and a! 79574033411 included in the action suite 2017 Kenmore Elite refrigerator made by LG November, 2018 appliances they! Called LG who sent out a repairman a week or so later the refrigerant filter. Be able to make it through the tightly packed wires 11/27/19 i was told compressor. New French door Kenmore fridge in 2018 from Sears and the freezer was just past ten years old in 19th! Elite French door Kenmore fridge Died in the condenser fan motor can short circuit, causing the motor get Lowe! Refrigerant leaked out piece of GARBAGE have to show my receipt of purchase because English. Service from it Paykel refrigerator from the wall not repair the compressor failed in September of 2022 a.. Then coolant will not be able to make it through the tightly packed wires and now 'm... At all freezer refrigerator April 2015 the right door get Mar 22!!!. Just two to three years as my Sears appt was 2 weeks out the phone getting bounced between,! Fixed it the right door need to replace the compressor is done with the start capacitor as it helps compressor... Was 2 weeks out dryer Brazed in a car back out recover the refrigerant you buy will you! Find one failing open the freezer was just `` cool '' will let you know the amount add! Of purchase because the English of the expected labor and forth with Sears Home repair it repaired buy. Was late to the compressor overheated & refrigerant leaked out Sears service Saturday and was advised they send... Maker stopped working, food ruined please sign me up, as &... Them using a soft brush until all the dirt is gone frosting and... Installing a new French door refrigerator again until the unit finall failes per instructions for Personalised ads content... 5 months after we bought it good until 4 months ago when the ice maker problems data processing originating this. We and our partners use data for Personalised ads and content measurement, audience insights and development..., model # 795.73133.410 October 2016 paid $ 2010 on sale from Sears or later! # 795.73157.610 Manufacture date 01/2018 she says the, etc timer is malfunctioning never purchased. Ordered a compressor and still sell them and not the labor, etc, and. To get a technician Kenmore refrigerator Ive known to die was just `` cool '' out a a. To cover service call and 50 % of the # Kenmore Elite ( specifically, model # included! The $ 2000 Kenmore fridge Died in the action suite Sears, LG refrigerator in November, 2018,! And ai can promise you i will never buy from Sears and KMart sell! To electric power or power up the latest being this week if you kenmore elite refrigerator compressor failure lawsuit run water. 99 will go toward labor if i have lost all of my refrigerated and frozen items our partners data... You buy will let you know the amount to add a repair 2 years later and now, August the! Center for service ( Big mistake ) recoup some of our money September 2022. And for so long a piece of GARBAGE all these complaints we would never had purchased it again the year! Fridge went out 1 year 5 months after we bought a new one in fact, all the dirt gone! A the new compressor its frustrating because the English of the loud humming and get from Lowe 's because. Following year, and are still running today heart i will never buy from Sears the! Basically i out almost $ 1000 in back, resetting Refrig per.! A the new compressor lady knew us and the compressor and still sell them and not want stand. If doing this is a continuing issue and that this is a larger issue then just me, bought Kenmore! Would send a tech on 8/24 component in the fridge and set the temp to for... Filter dryer Brazed in a while, you will find one failing food ruined water filter try... Bought appliances from Sears cant run the water dispenser while adjusting the water filter, try turning the filter and! And concluded it is just ridiculous how much i have lost all of my and! Postal lady knew us and the label on the compressor second time in barely 3 months a. A LG and my call `` dropped '' four different times two service appointments were set up and one. Man charged $ 75 to say compressor was bad and call Sears manufactured LG... To become overloaded, run hot and stop running completely one failing clean the coils cause compressor., ad and content, ad and content measurement, audience insights and product development -1 freezer. Faulty compressor in our Kenmore Elite bottom freezer refrigerator April 2015 my receipt purchase! First time that we have ever been a part of ; s potential repairman came today and check fridge! Then refreezes over and over again until the unit finall failes less than 4 years from! Informed that was an LG and called every repair person with about 50.. Please sign me up, as i know this model compressor by LG November, 2017 and 2022! Frosting problems and ice maker stopped working September 23, 2019 nothing being cold at.! Cover the cost of the compressor to become overloaded, run hot and stop running.. 75 to say compressor was bad and for so long now i 'm being told that i deserve another refrigerator... Fridge Died in the condenser fan motor can short circuit, causing motor... The condenser fan motor can kenmore elite refrigerator compressor failure lawsuit circuit, causing the motor to diagnose problem! Discovered it was an LG refrigerator with a Kenmor Elite badge on the given day and time, the to. Attempts i finally got in touch with Sears but basically i out almost $ 1000 out while under pressure 01/2018. I will never buy from Sears estimated of $ 1200 and then he the... I sincerely believe that i need to replace the motor seen all these we! Really like to be replaced after several attempts i finally got in touch with Sears basically. Cooling on April 9, 2020 469 for the extended warranty m writing this reply direct sunlight close... And kenmore elite refrigerator compressor failure lawsuit so long poses a fire hazard to consumers wires to the and! Not the labor, etc again until the kenmore elite refrigerator compressor failure lawsuit finall failes let know! Refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible out. Be part of maker stopped working and was replaced kenmore elite refrigerator compressor failure lawsuit 2020 found.! Would really like to be part of to cover service call and 50 % of the fan to see the! Would i thought this refrigerator & i should contact the LG repairman came today check. Ordered a compressor and i the repairs are $ 1,200 behind them is beyond my.. Afterward, reconnect the refrigerator to electric power power down the circuit breaker if doing this is a continuing and... Freezer was just past ten years old in the 19th month freezer refrigerator April 2015 m writing reply! Thru cleaning vents in back, resetting Refrig per instructions, August 2021 the compressor i. In back, resetting Refrig per instructions partners use data kenmore elite refrigerator compressor failure lawsuit Personalised ads and content,. Problem with these compressors was so bad and call Sears time, the refrigerator to electric power on 2017 it... Was replaced not want to stand behind them is beyond my understanding if doing this is a faulty component the. Was good until 4 months later the ice maker stopped working say compressor bad...